Warranty Information 

Defining the Warranty

The original purchaser is entitled to the following limited warranties on Bassett wood furniture upon presenting sales receipt. This warranty applies to wood products purchased from authorized Bassett retailers and applies only under normal household usage.

Wood Products

Bassett wood furniture products (armoires, beds, cabinets, chests, chairs, desks, dressers, tables, and cribs) are warranted to be free from defects in workmanship, materials and construction for a period of one year from the date of purchase. All wood furniture contains natural variations in grain, color, texture, and markings, which are not considered quality defects. Normal wear and tear, changes in appearance due to the normal expansion and contraction of wood as it responds to climatic changes in the home, improper care and damage from exposure to temperature extremes are not included in this warranty.

Characteristics

Bassett wood furniture reflects the natural influences apparent in the grain and pattern unique to the species of tree. Logs are cut to highlight these characteristics to give the wood greater dimension and visual beauty. The result will be some variation in the finish and a beautiful, prized, piece of furniture. Natural variations in grain and color, mineral streaks, knots, pinch pockets, tiger striping, and insect markings are not considered defects of workmanship and are not covered by warranty.

WARRANTY LIMITATIONS AND EXCLUSIONS

For the first year of warranty period, Bassett will pay or incur - with prior approval - reasonable and customary labor charges for the repair or installation of covered replacement parts. After the first year of the warranty period, the purchaser is responsible for the cost of repair or installation of covered replacement parts. Bassett reserves the right to refuse any claim for service under this limited warranty where the claimant cannot produce a copy of a sales receipt or proof of purchase.